Achieving Quality Through Continual Improvement — read online | 9780471092209

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    Brenda Petties
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    Achieving Quality Through Continual Improvement
    by Johannes Ledolter

    Achieving Quality Through Continual Improvement | Click Here

    • Publisher: Wiley
    • Format: paperback, 640 pages
    • Author: Johannes Ledolter
    • Language: english
    • ISBN: 9780471092209 (0471092207)
    • Release date: July 27, 1998

    About The Book

    This text provides the reader with a general and widely-applicable problem-solving strategy for use in quality improvement. It covers a variety of statistical and non-statistical problem-solving tools and it discusses techniques that should be useful when problems are solved by groups or teams of people. It also shows how the success of problem solving is influenced by the style of management and the type of management-employee interaction.

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